Today Mathew Assemes briefed us on a presentation he attended about effective sales tips. Here are some of the ideas he mentioned:
- Do your homework before your business call.
- Be a customer of the client.
- Work on your elevator speech.
- Do not bring a folder full of brochures, find out individual needs. (Brochures are presumptive. They imply you assume you know what they need. Better to seek to find out what they need.)
- Know who the decision maker is.
- Begin with the end in mind.
- Know who the decision mater is in the organization. Are they the ONLY decision maker or might others veto their decision?
- Respect their time.
- Followup is the most important part of the call.
- Building relationships is position marketing.
- Underselling and over delivery.
Matt's presenter had advocated "don't undersell or overdeliver." We questioned this advice. Following it can easily wreck your credibility by making you appear purely self-interested. Prospective clients will want you to care about their needs.
Updated 7/27/2009 based on meeting notes.
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